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FAQ

How does 100 Ways work?

We work with a network of precious metals buyers and “rescue” the pieces that we can’t imagine being melted down. Then we authenticate, clean, and certify every piece of jewelry before we offer it to our customers. From classic vintage pieces to unique modern finds, you can be assured of the authenticity and quality of any of our pieces.

Our metals buyers buy pieces from the public as well as dealers. We then select only the most desirable pieces for our site. About 5% of the items we get to look through end up on 100 Ways.

Why are you called 100 Ways?

We wanted a name that captured the feeling of possibility when searching for and finding the piece that would (hopefully) become so personal, meaningful, and individual to the person who wears it. When we decided we wanted to post 100 new items each week, the name worked.

Just a heads up, we are currently in beta and will be posting 20-50 new items a week until we get everything figured out! 

What is your return policy?

We offer a 30 day return policy on our items.

What kind of jewelry do you sell?

We only sell fine jewelry with real precious metals, real diamonds (no synthetic stones) and real gemstones.

Each item is authenticated, cleaned, and polished to the best of our abilities.

How do you grade your stones?

We have a GIA graduate gemologist that authenticates and grades all stones (both diamond and non diamond) in our pieces. We grade our stones with the strictest standards, and our grading generally matches or, in some cases, comes in harsher than GIA lab grading.

With that being said, since we grade the stones without taking it out of the setting, the grading can sometimes be off. In most cases, the discrepancy will be within one grade.

All coloured stones have undergone standard industry treatment unless otherwise stated.

Can you put items on hold?

If you need a little time to think about purchasing an item, we can hold an item for a limited amount of time by email request. Keep in mind that holds won’t become official until you receive a reply from us!

How do ring sizes work?

We measure our rings down to the 1/4 size. Here is a a handy conversion chart to ensure that you find the best fit.

Do you resize rings?

We do resize most rings for sale on this site. Resizing costs $50 for gold pieces and $75 for platinum. It will take about 1-2 weeks to resize a ring before it is shipped.

We will accept returns on resized items with a $120 restocking fee.

What is included in my order?

You will receive a box, pouch, an authenticity card with all the specifications of the item.

How does shipping work?

We currently only ship to Canada and the US.

We offer Canada Post flat rate shipping for $20 to Canada and $25 to the US. Expedited shipping to Canada and the US is available for $45. We offer free shipping for orders over $250. The shipments are insured and tracked.

Will I be charged taxes?

We are based on Vancouver, Canada. Here are the tax breakdowns:

Canada: GST everywhere, HST anywhere applicable, PST for BC

USA:  No taxes

Will I be charged duties?

All shipments are sent from Vancouver, Canada, so shipments may be subject to local duties on imported goods on shipments to the US. Usually your country will have a website or customs office providing you with the relevant rates. Otherwise get in touch with us and we are happy to look into it for you.

How are the items priced?

We see this as one of our biggest strengths and one of the things that really sets us apart. Our prices are market based - calculated based on the gold, gemstone, and antique market value of the piece.  

You’ll find that our prices are a small fraction of the retail price - usually between 50% and 90% off of new retail prices. Additionally, we are usually even better priced than online auction sites and pawnshops.

Are Prices Negotiable?

No, we have awesome prices.

Do you buy jewelry?

We work with a network with precious metals recyclers and they offer a mail-in service for fine jewelry. You can find more information about the service here.

Can I view or pick up items in-store?

You can schedule viewings or pickups at our Vancouver location by appointment. You can set up an appointment here.

Have any other questions about 100 Ways?

You can always inquire with any of our pieces at:

Call us: 604-670-6067

Email Us: hello@100ways.com

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