Shipping & Delivery Policy
CANADA POST STRIKE UPDATE
We're still continuing to ship with UPS and Fedex in light of the Canada Post strike to make sure you will get your orders in time for the holidays. For more information on the Canada Post Strike, you can read their statement here.
HOLIDAY SHIPPING POLICY
SHIPPING CUT OFFS
All orders are sent out within 1-3 business days. Our typical shipping cut-offs for holiday arrival are as follows. In light of the Canada Post strike, we recommend ordering as soon as possible to ensure the best chance of arrival by your holiday celebrations. 100 Ways is not liable for any delays that may occur within the postal system.
- December 9 for International (US) orders
- December 16 for Canadian orders
*With New Years Eve and Christmas both falling midweek this year, we also recommend these cutoff dates for any purchases you wish to receive by New Years Eve.
RESIZING
If you are looking for a ring and would like it re-sized, we typically ask for 2-3 weeks to accommodate resizing. Your order will be shipped as soon as the resizing is completed, and you will be notified of your tracking information at that time. With the holiday rush in mind, we’re doing our best to expedite the resizing process but do recommend ordering any products that would need resizing by November 30th. Any resizing requests placed after this date, while treated with the utmost care and urgency, may be subject to delays by the postal carrier
EXTENDED HOLIDAY RETURNS WINDOW
All items purchased November 20th through December 16th are eligible for return through January 15th, 2025.
---
Shipping
100 Ways is proud to offer free shipping via Canada Post and USPS on all orders over $250 CAD.
For an additional fee, clients may select FedEx Priority Overnight (Canada) and FedEx International Priority (USA) at checkout (see below for more details).
For all orders shipping to the United States, please see below for information regarding customs and duties.
Please allow for a minimum of 1-3 business days after placing your order for order processing and fulfillment. This applies to all orders, including those with Priority Shipping.
Orders are shipped Monday through Friday, not including statutory holidays.
Shipping to Canada
We offer flat rate shipping of $20 CAD on any orders under $250 CAD.
All domestic shipments are sent via Canada Post Tracked Packet with a request for signature.
If you are not available to sign for the package at the time of delivery, it will be rerouted to the nearest post office. Canada Post will hold parcels for up to two weeks, at which point it will be returned to the sender.
Domestic shipping options are as follows:
Orders under $800 CAD: Canada Post Expedited; 3-5 business days
Orders of $800 CAD or more: Canada Post Xpress ; 1 - 2 business days
Canada Post offers shipping estimates to all major urban centres. Please allow for extra shipping time to addresses located in non-urban centres, as well as any delays in transit.
Please note that while we are committed to handling your packages with the utmost care and urgency, 100 Ways is not liable for any delays that may occur within the postal system.
If you would like your order to be released without a signature, please leave a note at checkout or email hello@100ways.com with your Order Number. Please note that orders with a no-signature request will be shipped via Canada Post Expedited Shipping and will require additional shipping time.
FedEx Priority Overnight (Canada)
100 Ways offers shipping via FedEx Priority Overnight on all domestic orders for a flat rate of $50 CAD.
All orders sent via FedEx include a request for signature and are insured for the total cost of the enclosed items. Clients will be sent a tracking number via email when the order is ready to ship.
Shipping to the USA
We offer flat rate shipping of $25 CAD on any orders under $250 CAD.
All international shipments are sent via USPS Tracked Packet. Orders over $500 CAD are shipped via USPS Xpresspost with a request for signature.
If you are not available to sign for the package at the time of delivery, it will be rerouted to the nearest post office. USPS will hold the package for up to five days, at which point it will be returned to the sender.
If you would like your order to be released without a signature, please leave a note at checkout or email hello@100ways.com with your Order Number.
The USPS shipping options are as follows:
Orders under $500 CAD: USPS Tracked packet; 4 - 7 business days
Orders of $500 CAD or more: USPS Xpresspost; 2 - 3 business days
FedEx International Priority (USA)
100 Ways offers shipping via FedEx International Priority on all domestic orders for a flat rate of $50 USD.
All orders sent via FedEx include a request for signature and are insured for the total cost of the enclosed items. Clients will be sent a tracking number via email when the order is ready to ship.
***Please note as of March 2024, US Customs has increased inspection time for items containing diamonds crossing the border by 2-3 business days. Any brokerage communication or request for paperwork by FedEx or US customs may be forwarded to hello@100ways.com, where we will be happy to help you. Please note that while we are committed to handling your packages with the utmost care and urgency, 100 Ways is not liable for any delays that may occur within the postal system.
Customs & Duties
100 Ways is proudly based in Vancouver, Canada. Please note that any duties incurred on your order are the responsibility of the client and may be collected before or during the time of delivery.
Orders under $800 USD are typically exempt from duties, although it may vary from state to state.
Orders between $800 USD and $2500 USD typically incur duties but may not require additional customs forms.
Orders over $2500 USD typically incur duties and require additional customs forms. In most cases, FedEx will hold these packages at the border until the importer (client) provides the necessary paperwork. Packages being held at the border will be kept for 5 business days before they will be returned to sender.
If you require assistance with these forms or have any related questions, please do not hesitate to email hello@100ways.com or call (778) 951-9297.
Please note we are unable to ship outside of North America at this time. For any additional inquiries, please email hello@100ways.com.
