Skip to content
Free shipping on orders over $250 • 30 day returns • Click here to make your appointment
Free shipping on orders over $250 • 30 day returns • Click here to make your appointment

Shipping & Return Policy

Shipping

We offer free shipping through Canada Post/USPS for orders over $250.

For orders less than $250, we offer flat rate shipping for $20 to Canada and $25 to the US.

For express shipping options, for Canadian shipments, we offer the option to ship with Fedex Express for $50. For US shipments, we offer the option to upgrade to Expedited shipping through Canada Post/USPS for $30 CAD.  The shipments are insured and tracked. 

Orders are shipped Monday through Friday.

Please note that due to Covid-19, all Canada Post shipping orders are being delivered directly to the nearest post office at this time. This is a Canada Post policy to try and reduce their staff's contact with the general public. Orders can be picked up using the delivery notice card provided, or with their tracking numbers.

Returns

For the holiday season, 100 Ways is offering extended returns on purchases made between November 15th and December 16th, 2022. Items purchased during this period will be eligible for returns until January 15th 2022. After this period, our standard return policy of 30 days will apply. To be eligible for a return, your item must be in the same condition that you received it.

To complete your return, we require a receipt or proof of purchase.

Please note that there are certain situations where only partial refunds are granted.

If you are returning your items from the USA, please be sure to select 'Returned Goods' on any customs forms when sending items back to us. Please note that if we are charged any customs fee's on returned items from the USA, those fee's will be deducted from your total refund amount. If you have any questions about this, please contact our sales team at Hello@100ways.com.

Refunds (if applicable)

Once your return is received and has passed inspection, we will send you an email to notify you that we have received your returned item. 

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment. 

Late or missing refunds (if applicable)

If you haven’t received a refund yet, first check your bank account or contact your credit card company. It may take some time before your refund is officially posted. Please allow approximately 3-5 business days for the funds to be deposited back to your account once the refund has been processed.

If you believe there has been an error on your refund, please contact us at hello@100ways.com.

Gifts

If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift card will be emailed to you.

If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and they will find out about your return.

Shipping

To return your product, you should mail your product to: 

100 Ways Jewelry
#410-736 Granville Street
Vancouver, BC
V6Z 1G3

 

100 Ways is not responsible for any return shipping fees. The customer is responsible for paying any and all return shipping costs as well as customs fee's if shipping outside of Canada. Shipping costs are non-refundable. If you receive a refund, the cost of shipping may be deducted from your refund.